Legal

Privacy Policy & SMS Terms

Effective Date: July 2026

Privacy Policy

At HydraGo IV & Wellness, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

  • Name
  • Phone number
  • Email address
  • Date of birth (when applicable)
  • Appointment information
  • Medical history and health information necessary to provide wellness services
  • Payment information (processed securely through third-party payment providers)

How We Use Your Information

  • Schedule and confirm appointments
  • Provide IV hydration, wellness, and weight management services
  • Respond to questions and customer service requests
  • Send appointment reminders
  • Send follow-up care instructions
  • Process payments
  • Comply with applicable healthcare laws

SMS Communications

By providing your mobile phone number and opting in, you agree to receive text messages from HydraGo IV & Wellness regarding appointment confirmations, appointment reminders, scheduling updates, customer support, and follow-up care.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Information Sharing

We do not sell, rent, or trade your personal information. We may share information only when necessary to process payments, comply with legal obligations, or work with trusted service providers assisting our business.

Data Security

We use reasonable administrative, physical, and technical safeguards to protect your personal information.

Your Rights

You may request access to, correction of, or deletion of your information where permitted by law. You may opt out of SMS at any time by replying STOP.


SMS Terms & Conditions

By opting into SMS communications from HydraGo IV & Wellness, you consent to receive text messages regarding appointment confirmations, appointment reminders, appointment changes, customer support, and follow-up wellness communications.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP at any time to unsubscribe.
  • Reply HELP for assistance.
  • Consent to receive SMS messages is not a condition of receiving healthcare services.

Website SMS Consent Language

I agree to receive SMS text messages from HydraGo IV & Wellness regarding appointments, scheduling updates, customer support, and follow-up care. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.


Contact

HydraGo IV & Wellness

Phone: (443) 241-9997

Email: [email protected]